Just a followup to my case. All my trio of services were coming up for renewal with Videotron and I was really sitting on the fence. I called Bell and got their best offer which was pretty sweet I must add. 50% off a HD PVR, $10/month credit for 12 months, 2 free months of TMN, and a few onetime PPV credits. The actual services before credits were very similar to Videotron but the credits made it tempting to jump ship.
I called Videotron afterwards and they offered me credits that total $340 for the next 12 months. Wow was I surprised.
Oh and for those wondering about my morals I also negotiated a deal on my last vehicle, my mortgage renewal and my house purchase.
So I have to say Videotron is serious about retention. Granted I am going to miss little Timmy (a "22 minutes" inside joke).