8300hd lost all audio - Canadian TV, Computing and Home Theatre Forums
 
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post #1 of 7 (permalink) Old 2007-04-03, 08:51 AM Thread Starter
 
Join Date: May 2002
Posts: 17
8300hd lost all audio

This is the second time this has happened since the last Sara upgrade.

All channels have no audio. I have to power reset the 8300HD and after that it works.

Any other people have had this problem?
lexar is offline  
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post #2 of 7 (permalink) Old 2007-04-03, 01:18 PM
 
Join Date: Nov 2005
Location: Sherbrooke
Posts: 54
I only lost the sound on ABCHD a couple of days ago. Videotron said they knew about it and it was from another source, not theirs. It didn't come back after a reboot, but I think it's OK now.
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post #3 of 7 (permalink) Old 2007-04-25, 12:03 AM
 
Join Date: Jan 2003
Location: Gatineau Quebec
Posts: 207
Exclamation Same Problem Here

Lexar, the same problem happened to me tonight. We were watching TV and the sound disappeared when we launched a recording. There was no sound on any recording and any channel after that point. Unplugging and plugging the 8300HD fixed it but I hope it won't happen too often...

While I'm at it, are you having problems launching recordings? Like you go to the list, select one recording and then end up with a grey screen and nothing happening. Going back to the list, starting another recording and then come back to the original one you wanted to see usually does the trick but it is really a pain...
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post #4 of 7 (permalink) Old 2007-04-25, 01:41 PM Thread Starter
 
Join Date: May 2002
Posts: 17
No Sylvain I have not had that problem. However I do have an external hard drive and ever since the new SARA upgrade the harddrive would disconnect on occassion. When this happens the recorded list has a show that I recorded but when I try and run it just a blank screen shows up. (the recording is on the external drive) when I reboot and the external drive connects again everything starts to work fine.
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post #5 of 7 (permalink) Old 2007-04-25, 02:35 PM
 
Join Date: Nov 2005
Location: Sherbrooke
Posts: 54
I've had the problem of recorded programmes going to black and freezing all functions when I tried to play one. Sometimes I unplugged many times and still had the problem when trying to watch a recorded programme. All other functions were fine. Videotron was going to send a repairman, but the next day everything worked! This problem hasn't returned for several weeks.
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post #6 of 7 (permalink) Old 2007-04-26, 10:08 PM
 
Join Date: Jan 2003
Location: Gatineau Quebec
Posts: 207
Exclamation Thanks Vaudry/Lexar

I guess I should call Videotron while the 8300 warranty is still on...
Sylvain is offline  
post #7 of 7 (permalink) Old 2007-04-29, 09:48 PM
 
Join Date: Jan 2003
Location: Gatineau Quebec
Posts: 207
Exclamation Reformat!

Videotron says re-booting might help but that a reformatting of the hard disk is probably best. Well, I guess I have to watch the stuff I've got on it before reformatting. (re-booting did not help)

Any other thoughts?
Sylvain is offline  
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