Helix: a whole new technology experience coming to Québec homes
Videotron is unveiling a new technology platform that will revolutionize entertainment and home management: Helix. As of today, Quebecers can sign up for a whole new connected entertainment and life management experience that adapts to their needs and lifestyles. With its voice remote, ultra-intelligent Wi-Fi, and, coming soon, its ability to integrate automation features, Helix will soon play a major role in Québec households.
What is Helix?
All your entertainment in one place
With a single word, Helix performs a centralized search and brings up a list of content from multiple sources in a unified catalog. Be it recordings, TV channels, On Demand content or content from online streaming platforms like Club illico or Netflix, users will quickly get relevant content suggestions based on what they're interested in.
The only voice search adapted to Québec's reality.
Voice command is at the heart of the Helix experience. Videotron has worked with its teams and partners to teach it how to recognize French from everywhere. From Gatineau to Rivière-du-Loup, and Saguenay to Montréal, Helix understands you, both in French and English.
Ultra-intelligent and attentive Wi-Fi
Thanks to Helix's high-speed, high-performance and secure Wi-Fi, you can easily control your home, no matter how many devices are connected. The Helix Fi Gateway continuously optimizes your home Internet network to ensure you always get the best performance, security and coverage. The Wi-Fi automatically detects your home's connected devices and proactively performs updates to guarantee you get the best connected life experience.
Two new mobile apps
Videotron has two new mobile apps for its Helix customers:
Videotron: always the best customer experience
- Helix Fi lets you control your home Wi-Fi network. Set time restrictions for your children's Internet use or quickly and easily disconnect a device from the network. In addition, the Helix Fi app will soon let you control your household's smart devices.
- Helix lets users control their cloud DVR remotely, watch live TV and a ton of On Demand content anytime, anywhere, even on the train.
Videotron firmly believes that innovation should never stop. That's why Helix will evolve to keep pace with new technology and consumer needs. New features will be added regularly to offer users new applications, a consistently high-performing platform and an enhanced experience.
To discover the Helix experience, visit videotron.com/helix