Kudos to Videotron! - Canadian TV, Computing and Home Theatre Forums
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post #1 of 5 (permalink) Old 2014-11-26, 11:03 AM Thread Starter
Join Date: Nov 2006
Location: Quebec
Posts: 700
Kudos to Videotron!

I was reaching the end of my two year free PVR rental, as well as having problems with my owned SA8300, which began losing recorded shows and was suffering from hard drive spins ups and downs every 7 minutes or so. Re-formatting would solve the problem for a few days, but the spin ups would return. After explaining these problems to the 'customer satisfaction' folks, they offered to not only renew by yearly Telecom agreement at last years prices, but to add a second free Cisco pVR to replace my aging SA8300.
I think Videotron amply deserves its number one status as JD Powers 'best Telecom company in Eastern Canada'.
Tanta is offline  
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post #2 of 5 (permalink) Old 2015-02-12, 08:51 PM
Bell Employee
Join Date: Dec 2005
Location: Sainte Genevieve
Posts: 76
Just change the HDD and your old PVR will be like new!
MARSTG is offline  
post #3 of 5 (permalink) Old 2015-02-14, 08:24 AM
Join Date: Jan 2006
Location: Montreal
Posts: 145
Finding a drive for an SA8300 is easier said than done. Videotron has excellent customer service. However, I think their TV offering is far less than what it should be in 2015.

Bell, Rogers, Cogeco, and Telus seem to offer a lot more.

Phils is offline  
post #4 of 5 (permalink) Old 2015-02-17, 06:10 PM
Join Date: Mar 2008
Posts: 65
Their TV offering, especially when it comes to HD channels, in English, is terrible.
I am in Laval, in the non-modernized area. They took away the analog cable in November, to make more room to add more HD channels. So far, nothing.... we are still waiting for the 36 HD channels that were added in the modernized areas, last year.
I am looking into switching to Fibe soon.
Jeune Loup is offline  
post #5 of 5 (permalink) Old 2015-02-18, 05:06 PM
Join Date: Nov 2011
Posts: 1,202
Videotron always drag their feet with everything.
rogue17 is offline  

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