Join Date: Mar 2010
Location: Montreal Qc, Vidéotron SA 83000HD
At the bottom of your bill, your current contracts are listed. I don't know what you did to get such contract (rebate on new terminal? retention offer?) and when your contract expires, but you better figure out why you're having there.
While in contract, you can exchange your 30$ Telemax package with another package (or a combinaison of packages) around the same price, could a little lower or higher, but you cannot eliminate it completely.
As for Analog Service, there are 2 packages:
- BASIC CLASSIC CABLE (channels 2 to 22, 39 to 58) for free if you have a Custom 15 or Custom 20 package.
- VIDEOTRON CLASSIC (all analog channels) for 10$ if you have Franco, Anglo, Custom 15 or Custom 20. You get Videotron Classic for free if you're subscribed to Telemax or Custom 30 or Mega.
In other words, in your house you can have 1 digital box, subscribe to Telemax, you'll get full analog service on 1, 2, 3 or 4 other TVs for free.
Other example, you can have 1 digital box but subscribe to Custom 15, then you can either pick basic classic cable for free or pick Videotron Classic and pay 10$ for 4 other TVs in the house. It's not gonna be 40$.
If you're being charged 10$ per month per outlet, you are being frauded.
If you're being charged 10$ for analog service when you have digital Telemax, you deserve a credit. Check your past bills and speak with a supervisor.