After waiting for 10 days the replacement pvr finally arrived, after sychronizing it by phone, it took the usual several hrs for all the programming to return, I did a check switch. And behold everything works as it was advertised. I can play back and archive from the EHD, and also restore programs to the pvr. My new/refurb 9242 is in good shape, it has v183, RFHD-N and bootstrap 1714. So far so good, I would recommend to anyone-else out there who is still having problems to get their pvr replaced. thanks everyone for your informed help.