Join Date: Dec 2001
Location: Brampton, Ontario
Well, to be fair, if you bought a new HP computer and the DVD drive in it scratches your original Photoshop, Office, and Norton discs, would you expect HP to replace the drive AND the discs?
IMHO, all software companies should have a reasonable disc replacement program for damaged discs (send in the old plus a few bucks, get a replacement). This should go for all manner of discs - games, audio CDs, DVD movies, etc. We have a couple of 360 discs that are starting to fail to load intermittently, so I'll be founding out how "reasonable" these programs are soon enough - if they even exist at all!