Join Date: Jul 2006
Location: Whitby, Ontario (Rogers Cable), LG 42PC3D, 8642HD
Scam Phone call offering to clean infections on your computer
On Friday we received a phone call at the house from the number 123-456-7890. The person on the call told us our computer was likely infected with a new infection that is going around and wanted us to log in to a web page to have them look at the problem and repair it.
Being a computer expert, I didn't trust it. When I told him I was an expert, he hung up. I didn't think too much about it until I was talking with my mother who received the same call, in a location 3 1/2 hours away from me.
My hunch is that this is some company trying to leverage something like GoToAssist or other web remote control software that lets you control someone's computer. This company could get control of the computer and install scanning software that will incorrectly report viruses on your computer and then require you pay them money to clean out the 'infections'.
If we get a call like this, any idea who we should alert, if anyone?