Hum... I work for Vidéotron, so I know a little bit more than a normal person
But, I helping you with big trouble and not the same trouble since you can call and a person will help you.
I just hate to think that we are a few to know what we are doing an HD box
You have to understand us right, we receive about 1 call each week or maybe each month about HD, so knowing a lot of thing is a little bit difficult