Join Date: Jan 2002
Location: Toronto - Rogers 8300HD PVR
Interesting to hear all this, as my renewal comes up shortly.
I'd been on 30% off for a few years, which was about $32 or so in savings ... last year, the best they'd give me was $20 off (odd that everyone else is getting %). Given that I'd just dropped the HDTV pack (no longer necessary once TSN HD and TSN2 HD were either on free preview on in the VIP package), it was about the same, so I mistakenly didn't push any harder.
A month later, they pushed the VIP price up $2, and I realized the mistake I'd made, not simply insisting on 20%. As they refused to renegotiate, I cancelled an $18 channel (which had only costed $12.60 with 30% off) in retaliation, that I decided to do without (programming had been going downhill). I'm not not sure how Rogers came out ahead here ...
Now with prices going up another $2 (hmm, less than 12 months since last time - no wonder my Rogers stock does so well) the $20 discount gives me about 25% off (24% after the increase).
So at a minimum, I should ask for the $20 to continue, but I should push for 30% off, in case I add services in the future.
Though I increasingly think there is little in the VIP package I need that isn't in basic cable, other than TSN HD and TSN2 - and it's a couple of months before any sports I'm interested in are back on - so perhaps if they won't play ball, I'll simply cancel VIP and revert to basic digital cable. Hmm, but now there's Digital Plus? And Extra Sports?
Sigh, I wish there was a clear table somewhere that shows what was in each package.