2. 2009 is 8 years ago. Anything could have happened - a loose connection, etc.
3. A set top box will usually last a long time - say 10 years +, however, that's not to say it couldn't fail earlier or last longer. Heat is a killer for electronics, so make sure your boxes are well ventillated and have lots of room around them for air circulation. Also if you smoke or have pets or have a dusty home, this can shorten lifespan due to heat buildup if the boxes are not kept clean, etc. PVRs usually fail due to a hard drive failure, but that also depends on how much recording you do. Usually around 3-4 years if you're a heavy user. I've got some PVRs that lasted 10 years though with light use.
I tried accessing shaw on demand and it wouldn't let me (error 33417). I tried accessing SOD on the other box and It worked just fine. I hardly ever use SOD so it's not a big deal. Based on this information I'm now pretty sure it's the box's fault and not the TV's fault.
According to an old post this code is specific to loading background graphics. (Link) My guess is your Shaw box doesn't have enough memory to load the fancy graphics VOD menu that Shaw started using a few years ago. If VOD was working on this box until recently, it could be a fault with that box as you suggested. A bad cable, an extra splitter or low signal quality can also cause general VOD issues.
I just turned to channel 999 and theres a number on the bottom. What does this number mean. Mine says 68.
I think that is the number of the Shaw node your house is connected to. There may be up to 1,000 homes in your neighbourhood connected to the same node.
The number that appears on channel 999 is used to test tune and identify the Shaw On Demand channel group which must match our internal tools. When we troubleshoot if the number the customer see's Vs what we see is different (between the cable box and our internal tools) Shaw on Demand won't work often giving us an error number at our end which we can relate to a root cause.
If the numbers do not match then it is most likely related to either work being performed on the server the cable box is trying to communicate or a signal issue from us to the box ( along that path somewhere and could be something as simple and a splitter has gone).
The number is unrelated to the number of customers in your neighbourhood on your node. That number is actually way less than the number above, more like around a quarter of that or less.
that cable box being an older model hasn't had access to Video on Demand for sometime now. https://community.shaw.ca/docs/DOC-1048
I'll be happy to arrange a free swap for you to a new one. If you are interested just let me know.
Don't know if it's been done yet but resetting the box back to factory defaults might be worth a try. I've seen it fix issues where firmware updates or something else messed up non-volatile memory. Don't know how it's done on that box but chances are it's in one of 57's excellent FAQs in the 57's Home Theatre FAQ's.
Earlier this year all Shaw subscribers received a letter notifying them that Shaw is in the process of upgrading 'nearly all channels' to HD and that 'some of your older HD equipment will not be fully compatible with their upgraded network' and will therefore need replacing.
Said upgrades are/were scheduled to occur between April 19 and October 31st. The same notice stated you can determine if your unit will be compatible simply by tuning to channel 988.
In my case, a grey Motorola 500 series will become obsolete with only my 600 series units surviving.
Not sure if this is what behind your problem, I would have thought you'd lose both video and audio once a channel is migrated, but thought it worth mentioning.