Netflix problem on Sony blu-ray S370
We have a Sony blu-ray player, model S370. We've been using it for Netflix, but it's been messed up for a few months now. The show listings on the sony are completely messed up. Searches don't find shows that are supposed to be there (which we can see on our computers), shows that do appear say they can't be streamed (but we can stream them from our computers). Maybe 1 out of 10 shows actually plays. I've tried to reset the player but this also seems impossible. I do the factory reset, but it still manages to remember my netflix account. Obviously it never truly resets to the factory settings.
If anyone has some suggestions on what I can do, I'd appreciate it. I don't really want to spend $100 on another device when I already have one that is supposed to work.