The Netgear IS the Bell Turbo Hub. Sorry, I guess I didn't explain. Yes, the Netgear (Bell Turbo Hub) is the default gateway (192.168.1.1).
I may try taking it to his place.
When I set up my last Roku account with a US address and Canadian credit card (after deleting it for the third or forth time), and set up the account BEFORE I plugged in the Roku (which I had already reset to factory defaults), and THEN linked the device to my already established Roku account, the "welcome" and billing email came back with the Roku US Support number at the bottom -- previous accounts set up had Canadian Support numbers at the bottom. When I opened my Roku account in this manner, I did manage to see Hulu and Amazon (US only) on the website, but as soon as I linked my device and then went into Netflix on the Roku, I was presented with ONLY Canadian content (AGAIN). As an FYI, Hulu and Amazon are both on the Roku.
Also, the minute I try and move around the Roku site on my PC (which by the way has the Unblock US DNS tool running in ADDITION to the Bell Turbo Hub/Netgear set DNS), it keeps going to the Canadian site. The country selector at the bottom won't change, no matter what country I pick. I keeps going back to Canada. Something MUST be stuck in memory somewhere. It sure can't figure out why it's happening. Any hidden files that Chrome or Explorer might store this info. I have tried setting up from both and still don't see US Netflix on the Roku, only on the PC.
The other thing is, I am upgrading and changing to xplornet Line of Site internet next week, so I will try again once that's done. Maybe it's a Bell thing. Don't know for sure. Seems very odd to me.