Join Date: Sep 2003
Location: Winnipeg - Bell-Satellite
I can help a bit...the new Bell receiver is the 9500, which is a dual tuner PVR and no longer needs a splitter as it's built into the receiver.
An LNB should be good for 10 years or so and I would think the dish should last longer or maybe forever if they don't change anything.
It may just be an issue considering your friend is in a place where the salt air affects everything metal.
I think we're still at the DPP Quad for the LNB and I think there is a limit of two 9500's per house (not sure why).
Perhaps the installers here can shed some more light on your plight.