cmiller, if I had read your post a couple of days ago, I probably would have been afraid to change my lineup. But, I have had no issues with the new lineup, yet.
tvmaster, yes, the chat feature, is online only. The lady that helped me knew all about the new lineup, and changed everything very quickly on my 3 6XX receivers. I do hope that Shaw has everyone on one lineup in the near future. Having 3 lineups is really ridiculous, IMHO.