Canadian TV, Computing and Home Theatre Forums - View Single Post - HDPVR 630 - Version 04.06 Owners Discussion
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post #538 of (permalink) Old 2019-04-16, 10:21 AM
tvmaster
 
Join Date: Oct 2008
Location: tarana
Posts: 1,120
Quote:
Originally Posted by k801809 View Post
No updates recently - one is coming next week, though (starting Monday with 605s). You shouldn't notice any differences for this 6XX update, it's all under the hood improvements for memory and hard drives. While April 2nd wasn't "doom and gloom" per se, it definitely caused significant impacts for the contact centres, and they're still feeling it.

Do you have signal on the second tuner? If not, then it wouldn't be getting the refresh. But, if you swapped your receivers and the "replacement" one was fine, then it's pretty clearly the 630 is problematic.
what was the “impact” for the contact centers, subscribers calling in asking why all the emails?
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