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post #6 of (permalink) Old 2018-08-25, 12:47 PM
Cham
 
Join Date: Mar 2010
Location: Southern Manitoba
Posts: 366
Yes we had to leave Bell for basically the same reason. Sat receiver died and they wouldn't send us a new one until they received the old one, and had to be mailed and insured for a stupid amount of $$, think $40 or more, and we would be without TV for over a month waiting for them to decide to send us a new one. Non of the BellMTS stores would do anything. Switched to Shaw and problem solved.
They never sent a collection agency, but after a string af nasty phone calls from them a nice Lady from QC called and understood our situation, and cancelled out the account and the several months of unpaid fees after not having service from them for that time.
<extreme sarcasm> Wonderful customer service! </extreme sarcasm>

SBGH @ 46', 10' C-band, & various home made projects...
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