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post #33 of (permalink) Old 2018-05-07, 07:37 AM
Join Date: Nov 2008
Location: Ancaster
Posts: 182
Well... I had no luck yesterday with them. Another hour on the phone and still no resolve. Another promise by them to get a case manager to call me back. This is the third time, been waiting since last Wednesday for a so called 24hr call back.

What I really cant stand is that every time I call I have to start from the very beginning. These guys are programmed to try and get you to reset your boxes. Same line every time..."Sorry for inconvenience sir.. I will try to do what I can for you"

Now awaiting another call back to day. I will not hold my breath.
giovanni is offline  
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