Join Date: May 2002
Location: Toronto, Rogers, 9865 & 8300-eHDD, Sharp LC75N8000U, Denon AVR4310Ci; Sony KDL40W3000, 9865
Sometimes the service provider gets/uses the wrong feed from the "broadcaster". Make a note of the exact channel and programmes that give you DV and perhaps someone else can check here. Also contact the "broadcaster" directly and advise them, in case it's their error - sometimes they're easier/better to deal with than the provider.
If you make note of the exact programme, then you can call Cogeco when that programme airs and the technician you talk to may get the same issue.