Canadian TV, Computing and Home Theatre Forums - View Single Post - Cellular long distance add-on increase?
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post #6 of (permalink) Old 2014-10-27, 05:30 PM Thread Starter
Macman
 
Join Date: Feb 2009
Location: Winnipeg, MB
Posts: 757
Like I said on the MTS Community forum earlier, when I did the live chat with a rep to cancel my long distance, they told me I had signed up on July 14th, so I wouldn't have seen it on my July bill. Although, I wonder a) why they wouldn't have just put it on there for everyone, not just the customers who had that feature at that point, and b) why they didn't leave it on the bill until the effective start date? She did offer to give it to me for $10 for 3 more months for the "trouble" but I declined.

But it sounds like nobody got any notice AT ALL? I'd be interested to see if/what repercussions could come of this if they did break some kind of rule. Reminds me of how all of a sudden call display and voicemail lite became included in all plans.

Authorized Service Provider (Contractor) for MTS Allstream. Any views expressed are my own.
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