Veteran
Join Date: Jan 2008
Location: Calgary SonyTVs, ShawXG1 Gateway & 5 Portals, 2x Harmony One
Posts: 3,659
It is a known issue and doesn't always occur every hour. The best way to deal with it is to get in the habit of hitting 'record' if you know you are going to run to the end of the hour before finishing watching a 'live' program. Yes, it's a pain but it's better than losing the program you were watching before you were done, as you have pointed out.
From what I understand, it has something to do with a reset signal that gets sent at the top of the hour but this doesn't always happen every hour so that's why only some 'paused' live programs get lost and others don't. I do my best to remind myself to hit record if a live program I am watching is nearing the top of the hour and something like the phone ringing makes me need to pause the TV. Whatever did we do before PVRs?
I don't run into this all that much as I seldom watch 'live' TV anymore. Pretty much all of it is recorded so I can skip the commercials. This has led to me wondering what I can get the better half for Xmas though as I am not exposed to all the marketing. But I digress....
It is sad we still need 'work-arounds' for things like this issue with the Gateway, especially after all this time.
If you can then do rather than not. You're your own worst enemy. They're parking their car over there.