Freedom Mobile - "Big GIG" US Roaming - Canadian TV, Computing and Home Theatre Forums
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post #1 of 3 (permalink) Old 2019-02-19, 10:58 AM Thread Starter
 
Join Date: Feb 2008
Location: Toronto Downtown, Bell VDSL Fibe
Posts: 283
Freedom Mobile - "Big GIG" US Roaming

Just returned from US trip using "Big Gig". Disappointed with Freedom's product as:
  • Their US partner, ATT, downgrades service to 3G from 4G immediately on connection
  • Data usage frequently interrupted by request for confirmation re data usage
  • Service became sporadically unavailable more frequently in second week
  • Service was sloooow!
Did I hear that US networks don't like "hot spotting"?
Will explore other options prior to next trip - local PAYG?

Former Rogers VIP, now Bell Fibe, Sony KDL40W3000, BDPS350, Philips Streamium NP2500 (2). DS209 NAS, Playbook
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post #2 of 3 (permalink) Old 2019-02-19, 03:13 PM
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Join Date: Feb 2005
Location: Calgary, AB
Posts: 4,460
As a previous Wind Mobile user, I switched to Public mobile (owned by Telus) as they have the most fair USA rates.
The only option is a 10 day prepaid.
These add-ons can be used even on their cheap $10/ month plan (which is really $8/ month if you setup a credit card).

Their plans are cheap because you need to bring your own device and all customer service is through their website direct messaging.
Sims are currently free at wal-mart.

For $10 you get 250MB of DATA
$15 = 500MB of Data
$20 = 1 GB of Data for 10 days.
I still get Texts, by am too cheap to sign up for a US Texting plan.

I use Fongo to receive calls using the data and Google Hangouts to make calls using my data plan.

Here are the plan add-ons in their own words:
U.S. Talk, Text and Data Bundle
Unlimited Talk, International Text and 250MB Data for just $20 for 10 days.

U.S. Talk and Text Bundle
Unlimited Talk and International Text for just $15 for 10 days.

U.S. Talk Only
Unlimited Talk for just $8 for 10 days.

U.S. Text Only
Unlimited International Text for just $8 for 10 days.

U.S. Data Only
250MB Data for $10, 500MB Data for $15 and 1GB Data for $20 for 10 days.
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post #3 of 3 (permalink) Old 2019-02-19, 03:23 PM
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Join Date: Mar 2010
Location: Interior
Posts: 1,763
Quote:
Originally Posted by Norman_C View Post
Just returned from US trip using "Big Gig". Disappointed with Freedom's product as:
  • Their US partner, ATT, downgrades service to 3G from 4G immediately on connection
  • Data usage frequently interrupted by request for confirmation re data usage
  • Service became sporadically unavailable more frequently in second week
  • Service was sloooow!
Did I hear that US networks don't like "hot spotting"?
Will explore other options prior to next trip - local PAYG?
Don't know if this makes sense but ATT is really uptight about hotspots. Last year I purchased a "deal" from them after being assured "hotspot" was allowed. Turned out it wasn't and they would not refund so my credit card did. Their loss and a salesman and manager lying(wonder of wonders! ) I have an ATT free phone as a result of their dishonesty(no use for it though).
Maybe they downgraded as a result of the hotspotting.
I was still in the store parking lot when I tried HS as I had asked specifically if allowed. I received a note that it was not and a few minutes after a purchase they would not provide a refund. Will be avoiding them.
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