Join Date: Mar 2006
Location: Calgary - Shaw phone/internet, OTA attic / Pigeon Lake - CCI Wireless, VoIP.ms, OTA, FTA, LTSS
Perhaps I'm being too cynical but...
I was a quadruple play customer for them at one time, with Shaw Internet, Digital Phone, Shaw Cable and Star Choice. By the time they deliver wireless I will likely only be a Shaw Internet customer. I think that upper management is starting to suffer from extreme patting themselves on the back syndrome over how profitable they have been, and they are losing their competitive/customer service focus while Belus seem to be improving theirs.
Based on previous publicly stated dates from Shaw corporate for updates to Shaw Cable and Shaw Direct hardware (Motorola external HD support stated in 2006, delivered in 2009 / DSR 530 firmware upgrade promised circa 2007 or earlier, delivered in ?), I'm not holding my breath for a 2011 delivery if they can't even lay out some kind of road map for wireless in 2010.