Telus Home Phone PST Error - All of BC
I got my monthly bill and it seemed a little higher than usual.
Looking at everything (and taking into account the new $1 hike in my plan), I noticed the PST was really high.
A quick calculation showed I was paying enough PST to cover over $84 in services before taxes.
The bill was $83 including the taxes.
I spoke to a rep who could not makes heads nor tails of it and got a credit. She then called me back five minutes later and said she spoke to the upper gurus and that there had been a system error that affected every customer in BC.
The error has supposedly been fixed and all accounts will be credited, but when we were talking nothing was noted on the account at that point.
Watch your bills next month and make sure you get the credit if you are in BC. I suspect most people won't even notice, however.
Panasonic TH50PX77, *Choice 530, Samsung 40C650, Sharp LC3742U, *Choice 505, Pioneer VSX-D409, Xbox 360, PS3 x 2