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post #1 of 9 (permalink) Old 2017-06-27, 10:59 AM Thread Starter
 
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Question Internet stops?

I had telus installed a week ago. The newest modem was installed. I'm having issues between the modem and my iMac. I think the disconnection is occurring while I download torrents. All my other connected devices work.

I had no issues with Shaw.

Thanks

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post #2 of 9 (permalink) Old 2017-07-15, 05:44 PM
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Probably another issue with the Actiontec? If you plug your iMac into your ONT, you will have a public IP like a standard non routed modem. Does the issue reoccur then?

Edit: I assumed you were on fibre, if not enable Port 1 bridge and try my test.
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post #3 of 9 (permalink) Old 2017-07-15, 06:14 PM Thread Starter
 
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Not sure what you said or suggested. Sorry. But I had a tech install a new modem (t-3200m) this morning. I'll monitor the wifi on my iMac. I wish there was a way to post the errors pics in the forum. My building only has 5ombps.

I think if this keeps happening I'll disable the modems wifi and connect my Apple extreme. Even though I shiuldnt have to.

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post #4 of 9 (permalink) Old 2017-07-15, 08:11 PM
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Quote:
Originally Posted by stationg View Post
I wish there was a way to post the errors pics in the forum.
http://www.digitalhome.ca/forum/52-d...tal-forum.html

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post #5 of 9 (permalink) Old 2017-07-15, 08:56 PM Thread Starter
 
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Don't see quick links? I added the photos.

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post #6 of 9 (permalink) Old 2017-07-15, 09:27 PM
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Quick Links is now under the Tools menu at the top of your screen.
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post #7 of 9 (permalink) Old 2017-07-15, 09:52 PM Thread Starter
 
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Hmmm thanks. I'm on my iPad. Maybe I can't add a photo in my reply?

Thanks

Optik PVR, Pioneer 1528-K, 58" Panasonic 3D TV, Xbox360, PS3, Panasonic 3D Bluray Player, Definitive Speakers, SVS Sub
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post #8 of 9 (permalink) Old 2017-07-15, 10:42 PM
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You can choose "User CP" at the top right of the screen. That will take you to your Control panel, where you will find "Pictures & Albums" in the Networking section.
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post #9 of 9 (permalink) Old 2017-07-15, 10:45 PM Thread Starter
 
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Thanks! I'll have to attach the pic when I get to my computer. Ipad is weird and doesn't show the whole link to copy. Dumb iPad.

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