Don't trust Telus when moving. - Canadian TV, Computing and Home Theatre Forums
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post #1 of 2 (permalink) Old 2016-09-06, 10:51 PM Thread Starter
Join Date: Sep 2016
Posts: 1
Thumbs down Don't trust Telus when moving.

I had Telus 120 internet in my previous residence. I had to move to an apartment and with that, my internet was able to come, or so I thought. I was guaranteed by 4 different people that my internet would remain the same and that I would have no issues. When it came time to move I quickly found out they were very very wrong. They sent out their tech to set everything up only to tell me I couldn't get any internet except their Internet 6, which is a complete joke for my computing needs.

So do yourself a favor when moving, be sure you get a technician to check the exact place your internet will be installed, physically. Don't let someone make promises to you over the phone like I did.
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post #2 of 2 (permalink) Old 2016-09-07, 12:51 AM
Join Date: Feb 2010
Location: Cal Gary
Posts: 505
Unless you have a friend who is a Telus technician, it is hard to arrange the on-site check you are looking for place to rent or to puchase.
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