Telus email not working!
We have not been able to Send or Receive any email since shortly after 9:21 a.m. Friday, May31/2019! There have been no announcements either on the radio, TV, or newspapers. The only thing that I've heard about it was that someone posted,on a blog,that there was a major outage in Metro Vancouver and Victoria since May 31.
I phoned their Help Line and instead of getting a person I could talk to; a woman typed, "Hi, my name is xxxxx how may I help you?" So, I typed back the problem and all she said was, "We are experiencing a major outage in the Metro Vancouver area." I typed back that I all ready knew that and when can I expect that it will be fixed? She replied that they were working on it!
The really piss-off part is:When I contacted Telus to re-set my Pass Word they replied that they will send an email on what steps that you have to take to re-set it. Obviously, I didn't get their email because their system is broken!
We are seriously thinking of changing Internet carriers because this is really bad customer service!