It was announced maybe 1.5-2 month before hand on the first appearances of the change.
(believe on the website on the pricing page.. before the mailing went out).
As for the paper billing not seeing it.. Those messages correct do not show up if you view the bill only on the web version/breakdown. When you do view the PDF version of the bill, its the EXACT copy of what it would be paper wise.
I check this, as I need to print it off anyways, to submit my phone portion to work for re-imbursement.
Rogers Ignite Xi6, LG 47LV5400 LED TV, Yamaha