Tivo frustrating expeirience
I picked up a tivo today. I spent 3 hours trying to set it up. Called tivo support 3 times - the first 2 times i got hung up on after waiting on hold for 15 minutes, and 8 minutes. The 3rd time I was on the phone with them for over an hour (including about 15 minutes of hold time) We can not get the setup to get passed the lineup not determined screen. I have gone back and changed my postal code, even selected a code the tech had on file R2C1 (only 4 digits but tried anyway) still no luck. Now I am told I will have to wait for a service tech to contact me, with my luck it will be during the day when I am unable to do anything as I work. According to MTS's website Tivo is "absolutely" compatible. When I purchased the unit from Bestbuy I was told it was not, that their geeks have tried unsuccesfully getting it to work with MTS, and they have had a number of returns from MTS customers. I notice on this site that there are some MTS customers who have successfully set up tivo. Any suggestions what I should try? Am i better off sending this back to Bestbuy, and waiting for MTS to roll out their PVR sometime in the next year? I must add, I got a good deal on the tivo, paid only $85. Bestbuy beat Futureshops $99 price by 10%, and I had a $5 reward zone certificate.