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post #1 of 10 (permalink) Old 2008-11-24, 07:49 PM Thread Starter
 
Join Date: May 2008
Posts: 80
MTS L&R

Anyone here have good expericenses with MTS Rententions and Loyalies? I am thnking of phoning there and seeing if they can cut down on my bill. Just wondering if anyone has gotten any good deals from them or not?
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post #2 of 10 (permalink) Old 2008-11-24, 10:28 PM
 
Join Date: Oct 2005
Location: Winnipeg MB
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I have back in April i was calling to cancel mts tv because i just switched to star choice and they offered me 29.95 for mts tv with 11 theme groups for 12 months. i declined as i already bought the star choice equipment and i wanted hd but i kept my internet with them and they are giving me my internet 29.99 for a year.
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post #3 of 10 (permalink) Old 2008-11-25, 02:57 PM
 
Join Date: Feb 2008
Posts: 35
same as above but...

i called to say that i was thinking about switching to shaw, i got put through to retention right away.

i told my story, unhappy with cost and hd cost.

heres what i was offered almost immediately

high speed - 29.99 for 1 year
basic plus 9 - 29.99 for 1 year
free hd for 2 years
hd box with free installation and only 149.99, 200$ off if i remember correctly.
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post #4 of 10 (permalink) Old 2009-02-09, 09:24 PM Thread Starter
 
Join Date: May 2008
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I called them last week to say I want to cancel my service and got 11 theme groups and internet for $29.99 for a year. Now the question is, will it work gain next year when I phone?
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post #5 of 10 (permalink) Old 2009-02-09, 11:07 PM
 
Join Date: Nov 2008
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It will most likely work 1 more time, I had internet for $19.99 for a 2 year peroid. After that I hit a brick wall and now happily moved over to Shaw. MTS thought I was bluffing, well I didn`t bluff moved everything over but kept my T.V will Bell.
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post #6 of 10 (permalink) Old 2009-02-12, 12:09 AM
 
Join Date: Dec 2004
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and MTS still > SHAW imo in terms of customer service
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post #7 of 10 (permalink) Old 2009-02-12, 07:37 PM Thread Starter
 
Join Date: May 2008
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Quote:
Originally Posted by Daemos View Post
and MTS still > SHAW imo in terms of customer service
Yes, but way more expensive and unfourtanley if it is cheaper somewhere else for the same stuff I will go there to save money.
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post #8 of 10 (permalink) Old 2009-02-14, 02:27 AM
 
Join Date: Dec 2004
Posts: 14
I switched from Shaw to MTS because even after their promo I AM saving money.

For the services that I use MTS comes out to be about $15 cheaper/mo and I get IMO superior service. Once VDSL2 hits and IPTV is out, i'll be upgrading to that easily.
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post #9 of 10 (permalink) Old 2009-02-14, 11:55 AM Thread Starter
 
Join Date: May 2008
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Quote:
Originally Posted by Daemos View Post
I switched from Shaw to MTS because even after their promo I AM saving money.

For the services that I use MTS comes out to be about $15 cheaper/mo and I get IMO superior service. Once VDSL2 hits and IPTV is out, i'll be upgrading to that easily.
Yah, but that is for SD only. Once there HD service comes out it will come out I will be paying an extra $28 more a month since MTS will charge for the HD channels and PVR service that Shaw gives away.

Last edited by greeniguana_01; 2009-02-14 at 12:19 PM.
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post #10 of 10 (permalink) Old 2009-02-15, 09:24 PM
 
Join Date: Dec 2004
Posts: 14
Nah...just talk to retentiosn and say shaw is offering you a free PVR. boom free stuff =) At least that 's what i've been told by several billing agents, as they are aware that shaw gives out their stuff.

MTS retention > Shaw retentions (which IMO doesn't really care about keeping the customer)
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