MTS TV, lost signal and crashes
I was a winback for MTS TV, Phone, and Internet this week after being with Shaw for the last eight years. The technology seems to have improved quite a bit and the service seems to be a better value. So I switched. Not bad but not as good as I'd hoped. So far here is the list of problems: call display shows up on the TV but no longer shows up on our call display enabled phone; call display seems to miss some numbers and just shows them as "unknown". More than usual in my opinion; frequent drop-outs of TV service while watching shows. It display a "TV Connection Lost" type of message then comes back to life usually in about 10 seconds. Quite annoying, sometimes the drops outs are as frequent as two or three per hour.; Crashes, this is a biggie, watching TV and pushed the "Info" button and the set top box basically crashed and had to be rebooted. This has happened on two of my three STBs (set top boxes, the two most used); the second time I pushed the "Guide" button when the STB crashed. Internet seems to be fine, mind you drop outs can be harder to detect unless you're really watching for them. Does anyone else experience these or similar problems? Needless to say I'm going to get the installer back here tomorrow. Maybe I've got a bum RG 2wire unit or something.