Need help with MTS Email Problem - Canadian TV, Computing and Home Theatre Forums
 
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post #1 of 6 (permalink) Old 2011-10-07, 02:38 AM Thread Starter
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Need help with MTS Email Problem

Hi. I'm new. Wondering if anyone could shed some light on an email issue I'm having.

I've had a Shaw email address for many years. When I moved out of my old place, I decided to go with MTS. My Shaw email address is still active though.

I didn't want the hassle of changing my email address so for years I've sent and received my Shaw email using the MTS outgoing server.

(I use Mac Mail and my incoming server is pop.shaw.ca. My outgoing server is smtp.live.com)

Have never had any problems until recently. Now, every email I send is magically from my MTS account ('me'@mymts.net). It was always from my 'me'@shaw.ca address.

I haven't changed a thing. Anyone have any thoughts as to what's happened? Really appreciate any feedback.
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post #2 of 6 (permalink) Old 2011-10-07, 10:32 AM
 
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I doubt the MTS Outgoing server is to blame. This happened to me before, If I remember correctly you can set your reply email within your email program. did you check to see if that got changed?
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post #3 of 6 (permalink) Old 2011-10-07, 10:41 AM
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Sounds like you set you MTS email to be your default.



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post #4 of 6 (permalink) Old 2011-10-07, 12:24 PM Thread Starter
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That's the thing. I specifically set my Shaw address to be my default. I called MTS and they weren't any help. The fellow there suggested it was a security issue. Really don't want to be typing in reply-to every time.
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post #5 of 6 (permalink) Old 2011-10-08, 11:29 AM
 
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Quote:
Originally Posted by bow_of_defeat View Post
That's the thing. I specifically set my Shaw address to be my default. I called MTS and they weren't any help. The fellow there suggested it was a security issue. Really don't want to be typing in reply-to every time.
Never mind what you may have done in the past, go into Account settings now, and see what your default outgoing server is set to. Change it to the Shaw server.

Dave S.
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post #6 of 6 (permalink) Old 2011-10-08, 01:06 PM
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@bow_of_defeat, you can now use the Shaw mail servers from another ISP if you follow the instructions in this thread:

http://www.digitalhome.ca/forum/showthread.php?t=135509
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