Well, I was assured that there would be crews working on it today. My wife was home almost the entire day, and saw no MTS vans/trucks anywhere in the area. We called 3 times to check, and each time they said crews were in the area working on the problem.
I still have no internet, no TV, my alarm doesn't work and I can't hear much on the other end of the phone.
The service rep claims they will be working on it first thing tomorrow morning. I doubt it.
My wife is ready to jump ship from MTS now - I'd rather not, as we'd be paying probably double what we are now elsewhere. But this is the second time in 6 months we've been jerked around on tech issues, and pretty much lied to regarding time frames. If it isn't fixed by 4:30pm tomorrow, I'm demanding two mobile internet sticks and free airtime until it's resolved. Fair?