Yup, I'm SUPER peeved about the "email switch" with MTS. In fact MTS has dropped email altogether, it's not a switch. What I hate the most besides the daily timeouts with MTS Windows Live giving an "ENTER NETWORK PASSWORD" prompt, are the TV commercials touting this drop of their email service as "fantastic new features" starring Cindy Klassen. They can spend the money for these ads, and to pay Cindy Klassen, but can't pay for any email. As a long time customer with MTS this angers me to no end.
The other option, SHAW, was very inconsistent for speeds and generally slower than MTS in my area. But it's been a while maybe I will try them again.
I didn't want to switch my email because most people I know with MTS have had nothing but problems with WIndows Live Mail. I had no choice as Oct 31 was the deadline so I switched 2 days ago. Since then, I've had the "ENTER NETWORK PASSWORD" prompt on average 3 times a day. My friends have had the same problem. I phoned tech support and was passed on to a friendly tier 2 tech who said that he's never heard of this before. He tried to blame Outlook 2007, yet I haven't had this problem with MTS before.
I tried all the kb article fixes (recreated my account and pst from scratch) but to no avail.
Contacting MTS support gives this "helpful" reply.
"Unfortunately this isn't an issue we can resolve, as both products are microsoft you may wish to be in contact with them. Digging through forums this may assist,
http://support.microsoft.com/?kbid=290684 . If you require a call to discuss this, please let us know a good time to call you. But agani we dont have control over the pc keeping the password correctly.
This has nothing to do with what part of Winnipeg you live in, as your email now has NOTHING to do with MTS (although, they conveniently spin it as such). What happens now with your email is entirely dependent on Microsoft.