Oddly enough, I work with this stuff every day, and until now I never even confirmed that it was 30 HD channels that MTS offers. Turns out, it actually is
30, go figure. They have them split into 3 themes. But they say in fine print that you have to be subscribed to the SD equivalent of that channel to get it in HD. So even if you get the "HD Starter" theme, you still won't get all of them unless you subscribe, for example, to the Premium Movies 5 pack ($19/mo last time I checked)
Isn't Shaw one of the one's who advertises like 50 HD "channels" but is actually counting the PPV, VOD, or whatever? (I'm not bashing Shaw)
On a side note, I find a lot of customers say to me "They told me I'd have all
the channels for X months". I don't know if they're just trying to pull a fast one on me (why I don't know) or if the sales people are actually telling them this. I have no control over what promo's they give. Puts me in an awkward position when I tell them that's not how it works, and that you can only have X themes on at one time. Sheesh...
As far as looped footage, do you mean sim-subbing? I have no idea, but I think someone else here has confirmed it (might not have been MTS, though).
Oh, I saw a stack of sheets to be given to customers to let them know about periodic service interruptions or something while they do the upgrades. They might have it on their site, too.
FYI, I'm not partial to any provider. I'm just a contract installer for MTS TV.