Misleading nonsense from Bell sales reps
I'm about at my wits' end with the sales reps that Bell farms out it's cold calls to.
I just had my monthly call from one touting all the wonderful new services that are now available in our area. I should point out that we have had FTTN available for several years and the big blue and white trucks have been pulling fibre for some time now but there is nothing new available at this address. The max internet is 50mbps so that indicates to me that it's still 60-year old copper coming into this house. If it was really fibre optic all the way, I'd expect Gigabit.
The rep was insisting that it's fibre - until I pointed out the internet speed. Then he admitted that Gigabit would only be with FTTH. But it's still fibre. Right.
Anyhoo - this clown today tried to tell me that he would supply one PVR and two wireless terminals - and with this magical setup I could record 18 simultaneous streams. This was in response to my objection that 6 streams was sometimes not enough, and that my three Rogers boxes allow 20 at a time, ridiculous as this might seem.
When I told him that he was nuts he then "transferred" me to his "authority" - who happened to be the same guy. He then wanted to transfer me to his "technician" who would confirm that 16 streams were possible.
That's when I bid adieu and hung up.
My point with this rant is that Bell should surely realize that employing these offshore sales reps does not do them any good from a customer-relations point of view. If I was gullible enough to sign up, the rep would get his commission, Bell would get a new customer, who would be really ticked off when he tried to record that seventh program.
I guess they'll never learn.