HomeHub 3000 freezing regularly at "Loading/Chargement" - Page 2 - Canadian TV, Computing and Home Theatre Forums

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post #16 of 17 (permalink) Old 2018-09-12, 07:33 PM
Join Date: Sep 2018
Posts: 1
Hello everyone! I has that same issue with my Home Hub 3000. The first time a technician came and found the 'issue'. It was caused by my *wired* Xbox One.

In my case, the logs of the HH was really helpful as it showed a strange behaviour on one of the ethernet port. Exactly those lines :
"A device has been disconnected from an Ethernet port (3)"
Follow 3 seconds after with : "An Ethernet port is now connected (3/100/FULL)".

The log level of those linea are 'INF' and it occurs just beforr the reboot.

Recently, I connected my Sony smart TV to the HH... It last 2 days before the issue resurfaced.

So the 'fix' is to disconnect those wired devices. Hope it works for you!
Vinibo is offline  
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post #17 of 17 (permalink) Old 2018-09-22, 03:34 PM
Join Date: Aug 2016
Posts: 5
this modem cost around 300$. And you can't connect tv and xbox to it? Serioulsy. Bell changed my modem and I have ALL the ports connected to a tv, a bluray player, another router, etc. everything is fine.
Pierre Ranger is offline  

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