As working it IT for 16 years now, I already passed through all these questions, except to know if Bell can initiate a remote reboot and why? The UPS is in place since day #1 (1 year ago) and this issue appeared only like 3 months ago. I have nothing in particular on my network that can cause the HH2000, I only have 3 wired peripherals which is (1) Bell FIBE PVR, (2) Bell wireless AP for wireless receivers and (3) one desktop computer (HP), then everything else is wifi (I have around 25 wifi peripherals). The Bell FIBE HH2000 doesn't have any internal battery, this is why I put it on a UPS. Of course the external power block can be responsible of unexpected reboot, but I'll need to check that with Bell technical support since it's not an universal power block.
I asked this question in the case that people can be aware of Bell doing some remote reboot (for firmware update as example), but apparently it's not a known issue.
Last edited by 57; 2017-09-16 at 04:16 AM.
Reason: Unnecessary Quote Removed