Bell 4K Whole-Home PVR & Xbox One S device control - Canadian TV, Computing and Home Theatre Forums

Reply
 
LinkBack Thread Tools Search this Thread Display Modes

post #1 of 29 (permalink) Old 2017-05-11, 05:08 PM Thread Starter
Rookie
 
Join Date: May 2017
Location: Toronto, ON
Posts: 21
Question Bell 4K Whole-Home PVR & Xbox One S device control

I have a Bell 4K Whole Home PVR VIP5662 receiver.
I'm trying to set it up to be controllable by my Xbox One S with Kinect - but the remote code is missing.
I believe the problem is to do with the Bluetooth remote - do I have to switch it to IR mode somehow?

Hope someone out there can help
Argonaught83 is offline  
Sponsored Links
Advertisement
 
post #2 of 29 (permalink) Old 2017-05-16, 10:13 AM Thread Starter
Rookie
 
Join Date: May 2017
Location: Toronto, ON
Posts: 21
This article mentions reverting the Bluetooth Remote to IR mode, but it's really unclear how you do that. Has anyone been able to do it?
Argonaught83 is offline  
post #3 of 29 (permalink) Old 2017-05-16, 11:46 AM
Moderator
 
Join Date: Aug 2005
Location: Winnipeg, MB
Posts: 14,912
People are using universal IR remotes with the 4K box, so that works. I don't know the process to make the XBOX ONE control a STB and if it is compatible. Note that the 4K box uses different IR codes than other Fibe receivers. See this post:

http://www.digitalhome.ca/forum/188-...ml#post2846993
Dr.Dave is offline  
 
post #4 of 29 (permalink) Old 2017-05-16, 12:18 PM Thread Starter
Rookie
 
Join Date: May 2017
Location: Toronto, ON
Posts: 21
Thanks Dr.Dave. Do I need to revert the Slim remote to IR mode first? Or is the IR already active in the 4K box?
Argonaught83 is offline  
post #5 of 29 (permalink) Old 2017-05-16, 01:16 PM
Moderator
 
Join Date: Aug 2005
Location: Winnipeg, MB
Posts: 14,912
I searched the Xbox.com forum and the only results for VIP5662 said it didn't work.

The 4K box operates in either Bluetooth or IR mode, so you will have to set it to IR mode to be able to have the Xbox control it. I don't know if the Xbox has the codes to control it.
Dr.Dave is offline  
post #6 of 29 (permalink) Old 2017-05-16, 02:25 PM Thread Starter
Rookie
 
Join Date: May 2017
Location: Toronto, ON
Posts: 21
How do you set it to IR mode? The instructions are very confusing. Surely just pulling out the power cord and plugging it back in again doesn't change the box to IR mode?
Argonaught83 is offline  
post #7 of 29 (permalink) Old 2017-05-16, 04:36 PM
Moderator
 
Join Date: Aug 2005
Location: Winnipeg, MB
Posts: 14,912
Pulling the power for 10 seconds resets the box to the IR default. The link I gave also has instructions to pair your Bluetooth remote and change the box to Bluetooth mode.
Dr.Dave is offline  
post #8 of 29 (permalink) Old 2017-05-16, 07:13 PM Thread Starter
Rookie
 
Join Date: May 2017
Location: Toronto, ON
Posts: 21
I've tried that, but it doesn't seem to make any difference. Is there any way to tell if the box has switched to IR mode?

In Xbox setup, it cannot detect the box automatically. If I manually search for VIP5662, the only matching entry that appears is "Bell Fibe TV VIP5662W". But none of the commands sent by the Xbox to change the channel, power on/off etc work.
Argonaught83 is offline  
post #9 of 29 (permalink) Old 2017-05-16, 07:26 PM
Moderator
 
Join Date: Aug 2005
Location: Winnipeg, MB
Posts: 14,912
Quote:
Is there any way to tell if the box has switched to IR mode?
The Bluetooth light on the front of the PVR should be off.
Dr.Dave is offline  
post #10 of 29 (permalink) Old 2017-05-17, 09:30 AM Thread Starter
Rookie
 
Join Date: May 2017
Location: Toronto, ON
Posts: 21
I tried this. I pulled out the power cord for 30s, then re-plugged it. But the Bluetooth light comes back on again automatically. I feel like there is a step missing in this process.
Argonaught83 is offline  
post #11 of 29 (permalink) Old 2017-05-17, 09:59 AM
Moderator
 
Join Date: Aug 2005
Location: Winnipeg, MB
Posts: 14,912
I don't live in Fibe territory, but I'll do some digging to see if I can find anything.

If anyone else has successfully reset their PVR to IR, please chime in.
Dr.Dave is offline  
post #12 of 29 (permalink) Old 2017-05-17, 11:45 AM
Moderator
 
Join Date: Aug 2005
Location: Winnipeg, MB
Posts: 14,912
I had few thoughts on the subject.

It's possible the PVR firmware was updated to automatically re-pair with the Bluetooth remote in the case of a power failure. Try removing the batteries from the Bluetooth remote, then pull the power on the PVR. When it boots up, it might search for the Bluetooth remote for a few minutes, give up and default to IR.

If that doesn't work, try following this link up to step 5 and choose "Factory Settings."

How to program your Bluetooth Slim remote to work with your TV
Dr.Dave is offline  
post #13 of 29 (permalink) Old 2017-06-09, 11:16 AM Thread Starter
Rookie
 
Join Date: May 2017
Location: Toronto, ON
Posts: 21
OK, he'res what I have tried:

1. Pulled out batteries from remote
2. Pulled power cord from PVR, waited 30 seconds. Re-inserted power cord and waited for PVR to boot up.
3. Waited 10 minutes after PVR booted up, the re-inserted remote batteries.
4. In under a second, the bluetooth light on the PVR came back on and the remote is connected via bluetooth again. Back to square one.

I'll try the factory reset next.
Argonaught83 is offline  
post #14 of 29 (permalink) Old 2017-06-09, 11:42 AM
Moderator
 
Join Date: Aug 2005
Location: Winnipeg, MB
Posts: 14,912
Have you tried steps 1 and 2, then set up your Xbox?

It looks like your PVR switches back to Bluetooth as soon as it detects the Bluetooth remote.
Dr.Dave is offline  
post #15 of 29 (permalink) Old 2017-06-10, 08:29 AM Thread Starter
Rookie
 
Join Date: May 2017
Location: Toronto, ON
Posts: 21
No luck. I tried that, and the box simply won't respond to any commands from the XBox.
I notice that Bell sell an IR remote - Slim Remote: User guide and Support from Bell Fibe TV
I wonder if this is compatible with the VIP5662 ? I simply can't seem to find any information about whether or not this receiver is capable of using IR.
Argonaught83 is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Canadian TV, Computing and Home Theatre Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in













Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome