I'm new to the forum but have been reading through a bit and haven't seen anything specifically like this before, so I'm hoping someone might be able to help me out.
I just recently subscribed to Bell's Fibe TV/Gigabit package and have been pretty disappointed with the picture quality of the TV channels. I've compared what I'm seeing to some friends with Bell Satellite and Cogeco cable, and their picture is much better than mine, while I have arguably the best TV.
The issue I'm seeing is mostly what looks like heavy compression of the stream, basically to the point where it looks similar to a low quality YouTube video. I can download recordings or find streams of content that are better quality than what I'm getting through the receiver.
As close to an Apples-to-Apples comparison that I can get:
MotoGP.com Webstream (720p):
You can see the difference in the facial details, the sponsorship logos on the leathers, and the Spanish flag, even. It's not even close. Even with the less-than-ideal cellphone camera shots.
Things I've tried:
1. Rebooting the Modem, changing cables, rebooting the PVR, changing HDMI cables, changing Ethernet cords, trying other TV Ports, etc.
2. Checking Input resolutions to ensure they are 1080p/720p.
3. Changing colour/picture modes on the TV
4. Calling Bell about the issue (they ran me through how to change the resolution, and then said I'm SOL and/or imagining things)
5. Replacing the PVR
This comparison is using BeInSport, but the behaviour is similar on other channels. I've tried the usual SportsNet, TSN, HGTV, and other HD channels and the content all has the same issues. I used the MotoGP webstream as a reference point because I can pull it up at any time and I can compare easily, but I could get shots of anything else if someone is curious to see what it looks like.
I had the Bell Tech out for a phone issue and had him look at the picture, and he said he could see a pretty noticeable difference, but couldn't determine the cause of the issue and gave up.
I just signed up for a 2 year deal with this package, so I'm a bit stuck with it, and I'm hoping someone here might have a suggestion of something that could be causing this or something to try. I'm pretty convinced that this isn't standard.
Thanks in advance!