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post #31 of 52 (permalink) Old 2016-02-16, 11:58 AM
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@Dr.Dave

I would think that the new version that corrects the subtitle issue is available since 2014.

I found that when I was looking for an alternative to Bell for Netflix viewing. One of them is a Sony Blue Ray player. They even have a Netflix button on the remote control.

I was unsure about the subtitle issue, so I asked on Amazon the question and got a reply from a Sony representative. Here it is:

Quote:
Hello Guyt! Yes, this unit comes with the Netflix version 3, which will allow you to customize the subtitles through the settings of your account . For more information please visit the following links:

https://us.en.kb.sony.com/app/answers/detail/a_id/51578
https://us.en.kb.sony.com/app/answers/detail/a_id/51877

~Jeannette, Sony Support
The given links gave me the information on different versions of Netflix firmware and on how they deal with subtitles.

So, I wonder if Bell Fibe has constrains that forbids them to install the newer firmware (again, available since 2014) or carelessly installed a previous version of the Netflix firmware.
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post #32 of 52 (permalink) Old 2016-06-06, 07:55 AM
 
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Netflix signin

I have to sign into netflix each time with fibe tv. Why does it log out each time the TV shuts down? Does anyone know a way to change the settings so this does not happen?

Last edited by Dr.Dave; 2016-06-06 at 12:42 PM. Reason: Moved to existing thread
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post #33 of 52 (permalink) Old 2016-06-06, 02:49 PM
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Telus Optik TV uses the same Mediaroom software as Fibe TV and has also installed the Netflix app. Perhaps this post may help:

http://www.digitalhome.ca/forum/187-...ml#post2673049
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post #34 of 52 (permalink) Old 2016-08-29, 08:27 PM
 
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I use the Netflix app on my Bell Aiant Fibe TV all the time ! I've given up the old relics of the past of watching it on my Laptop and Tablet. I wonder if Rogers/Bell/Bell Aliant will ever strike up a deal to add Shomi. Anyways, doesn't matter for now, my mother has Shomi for free as apart of her Rogers Package. All I did was install the app on my Apple TV 4 that comes with a Siri remote, log into her My Rogers account which she didn't mind letting me do to simply watch Shomi and I get Shomi ABSOLUTELY free.
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post #35 of 52 (permalink) Old 2018-01-05, 10:51 PM
 
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Question Popping sound on Netflix App (on receiver)??

I have a few of the latest series of Netflix (such as Dark, Stranger Things and Black Mirror) where I noticed some annoying and pretty loud "popping" in the audio. Then I watched these series from the Netflix App of my LG Smart TV, instead of the Bell Fibe Netflix App and the sound is perfect.

Not a big deal since I have Smart TVs everywhere in the house, but I just find the Bell Fibe Netflix App more convenient to use...

Anyone noticed this issue? I am just curious about it...
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post #36 of 52 (permalink) Old 2018-02-20, 09:13 PM
 
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Haven been in forum for a while. Just saw this question.

I can confirm. Constant popping sound through Bell Fibe Pvr, also, every skip back or forward drops video quality to SD for many seconds. Stopped using PVR for Netflix and switched full time to PS4.
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post #37 of 52 (permalink) Old 2018-02-20, 10:54 PM
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I haven't heard of "popping" issues with audio in quite a while, however, years ago it was attributed to certain (typically less expensive) audio equipment not handling the switch from DD2.0 (during pause, FF, etc) to DD5.1 when play is again initiated, and vice versa.

You can test this by setting the output format from your (sending) device to DD2.0 or PCM which would preclude the audio switching and hence the popping. Some sending devices also mute the audio during FF, etc, or "stay" on DD5.1 (the last audio format until another format is actually there), thereby also eliminating the popping.

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post #38 of 52 (permalink) Old 2018-02-21, 09:54 AM
 
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Quote:
Originally Posted by Golems View Post
Haven been in forum for a while. Just saw this question.

I can confirm. Constant popping sound through Bell Fibe Pvr, also, every skip back or forward drops video quality to SD for many seconds. Stopped using PVR for Netflix and switched full time to PS4.
Thank you very much for your answer, no matter if it's a bit late (LOL). Glad to see that I don't have an isolate issue. I also found that skipping back/forward on Netflix App (from Bell Fibe receiver) is a P.I.T.A... so I ended doing pretty much the same workaround as you and using my Netflix App from my LG Smart TV instead of Bell Fibe App. I just found the Bell Fibe App more convenient because I haven't to switch input on TV and mess with the TV remote. But it's not such a big problem!
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post #39 of 52 (permalink) Old 2018-02-21, 09:56 AM
 
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Quote:
Originally Posted by 57 View Post
I haven't heard of "popping" issues with audio in quite a while, however, years ago it was attributed to certain (typically less expensive) audio equipment not handling the switch from DD2.0 (during pause, FF, etc) to DD5.1 when play is again initiated, and vice versa.

You can test this by setting the output format from your (sending) device to DD2.0 or PCM which would preclude the audio switching and hence the popping. Some sending devices also mute the audio during FF, etc, or "stay" on DD5.1 (the last audio format until another format is actually there), thereby also eliminating the popping.
Not sure if you read initial question correctly, but I am having this issue with the built-in Netflix App of my BELL FIBE TV receiver and I don't want to mess in my audio settings in the receiver (not even sure I can change these setting into a TV receiver), because I have no issues with sound outside the Netflix App. By the way I am connected to a LG Smart TV with no external sound system.
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post #40 of 52 (permalink) Old 2018-02-21, 11:13 PM
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It should be possible to check if the setting makes a difference by going into your audio settings of the set top box and selecting say PCM. Since you're listening via a TV this should make no difference to the audio quality since the TV doesn't have surround sound.

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post #41 of 52 (permalink) Old 2018-02-25, 04:36 PM
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I've been having exactly the same problem and it's driving me crazy. I notice it on both my TVs hooked up to Fibe (different receivers). Unfortunately I don't have a good alternative way to watch Netflix. I feel like this has been a fairly recent occurrence (started in the last year or so).
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post #42 of 52 (permalink) Old 2018-06-14, 03:55 PM
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I have noticed the same thing. I asked my gf if she noticed it and she does not... But I hear a faint audio popping every ten seconds or so. The gf loves the Netflix app through cable, but if I'm alone, I'll watch it from my phone using the tv's chromecast and the audio is flawless.
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post #43 of 52 (permalink) Old 2018-11-11, 10:10 AM
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No one else is noticing this? It's been quite strong on both my TVs, especially noticeable when watching part 2 of Making a Murderer. The pops happen in exactly the same spots when I rewind, but don't happen if I play the same show on the same TV/Speakers using Chromecast. It's clearly a Bell issue.
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post #44 of 52 (permalink) Old 2018-11-11, 10:30 AM
 
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A few weeks ago I found that my built-in Netflix App in my 2014 LG Smart TV (purchased January 2015) stopped working. I can still access the App itself, but each time I launch a movie or a serie, I have a "this title is unavailable, please try again". I think that my 2015 LG just stopped to be maintained, which is definitely possible as this is often the case with Smart TVs (that the manufacture drops update/supports after 3-4 years only). So I returned to my Bell Fibe's receiver built-in Netflix App and then noticed immediately again the "popping/clipping" sound in almost any shows/movies. I think I was watching the 3rd season of Daredevil (which is an amazing show, btw), but I am not sure, anyway...

I finally ended by purchasing a brand new Apple TV 4K, obviously not only for Netflix (as it cost 229$) for my main TV in the living room. The other TV in kid's playroom have a Xbox One S console on it, so I installed the Xbox Netflix App and in my third TV (in master bedroom), I have purchased a Amazon FireStick (basic) earlier in July, during the Prime Days for 29$ and Netflix is working flawlessly on it.

Sorry that I don't bring any solution to the built-in Netflix App in the Bell Fibe's receiver, but as for myself, I just gave up on this and find another (better) way to connect to Netflix.
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post #45 of 52 (permalink) Old 2018-11-11, 10:37 AM
 
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By the way, my technical opinion on the problem is that the built-in Netflix App on Bell Fibe's receiver is doing some downsampling from 5.1 to something else. This explanation is obvious to me since when I watch the exact same show/movie on Bell's Fibe or on Apple TV 4K, the sound is totally different. On the Apple TV 4K I definitely ear native 5.1 audio and on the Bell Fibe receiver, sound is lower, muffled and I am pretty sure it's downsampled somehow to 2.1 or something else. I can't see any sound setting specific to the Netflix App into Bell Fibe's receiver however and my receiver is set to 5.1 native in the global setting. So I don't understand.
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