Intermittent Lost Signal Problem
I have been a Bell Fibe subscriber for several years. It's been pretty solid. However, I recently moved to a new home. Bell was not servicing the location so I had to have them bring the wires to this address. I have a Home Hub 2000 and 4 Motorola wired receivers. Since the service has been installed at the new home, I've been experiencing intermittent problems with lost signals. Every once and a while, I'll get the message "Television signal has been lost. Please try viewing another channel or call..." This problem has occurred on all receivers. Sometimes the mere act of changing channels brings the problem back. Sometimes I have to wait. I can go several days without the issue occurring. Some days, it's pretty common throughout the day. I also experience some pixelation and stuttering here and there which I almost never had in the old house.
My home network is pretty simple: from the HH2000, I have an Ethernet connection to a hub in my home office. Connected to the hub is my Apple Airport WiFi router, WD MyCoud external hard drive, Dell all in one printer and an iMac. I use the Airport because older model Bell Fibe modem I had in the old home was not reliable. The HH2000 seems to cover the entire house and I can get rid of the Airport if it's causing the problem. Incidentally, I have a second hub installed in my garage to which a video surveillance (DVR) is connected. I use this to record and monitor the house via the Internet.
I have not called Bell tech support yet. I just want to make sure nothing in current my setup that is causing the problem. Any ideas on what could be causing this?