Fibe TV + new receiver = no picture, only sound
Hi all... about to blow a gasket so I sure hope someone can help!!
We've had Fibe TV with the VIP 5662W PVR for a few months, set up with a ~9 year old Bose HTiaB and a ~5 year old Sony TV (KDL-55EX645). No issues. Except then the Bose died.
I replaced the receiver yesterday with a Pioneer VSX-531. Apple TV and Sony BD player work with no issues.
However, Fibe TV (the PVR) will give me sound, but no picture. After much frustration and fiddling, and speaking to Bell and Pioneer to no avail, I forlornly exchanged the receiver for an Onkyo TX-SR373. I was thrilled (dripping sarcasm) to open the box and see that it's basically the exact same machine. So of course, exact same problem.
My patience spent, I was randomly changing receiver settings; while on an SD channel, I changed the 4k60p setting from 4:2:0 to 4:4:4, and voila! Picture! I changed to an HD channel, no issue, then went back into settings, and all a sudden, AGAIN, no picture, only sound. I've tried repeatedly (believe me!!!!!) to reproduce this with no success. Only got a picture that one time. And purely by chance; I'm not sure what that setting is... compression or something?
Does anyone - PLEEEEASE!! - have any idea what's going on here, and any suggestions??
Some more info in case it's not TL;DR enough yet: I tried three different HDMI cables from the PVR to the receiver: no picture. A couple are a bit old, one I bought yesterday. I tried the PVR in the other receiver inputs (i.e. BD player, Stream Box), no picture. I tried the BD player and Apple TV in the CBL/Sat input (where PVR was), worked perfectly. I bypassed the receiver, i.e. PVR straight to TV, worked perfectly. It seems like something is getting lost in translation as the PVR signal goes through the receiver. And truly, I only understand all this enough to be dangerous, so I'm flailing in the dark and rapidly running out of patience. The folks at Bell, Pioneer and Best Buy seem to be more clueless than yours truly, so they are no help. (Big shock... unplugging the PVR wasn't a magic pill! (Also did this about 5 times!!!!!!)).
Quick additions: just checked, the PVR is set to 1080p. I also tried to update the TV software, was already up-to-date.
Thanks in advance for any intel!