I moved to a condo where the ExpressVu was set up by the condo owner (I'm renting from someone). I moved my Sympatico High-Speed service to the condo, but found it didn't work. I've since discovered that I have to connect my computer to the RG2200 box, and ditch my modem.
In between me trying to get my service working and discovering this golden nugget of info, I've had an inept tech over who didn't know about VDSL, and have talked to techs who told me I have to cancel my account and get the condo owner to subscribe to Sympatico instead (they swore it was a billing problem that was causing this incompatibility).
Anyway, on the back of my RG2200 box, there's a hole in the back showing a slot where one would connect the ethernet port that I could hook my service into. Can I order this port and connect it in to the box to get my service going, or is there more going on behind the scenes, and will I actually have to get my service changed over to the condo owner's account?
Thanks for any help!
Last edited by siphoncolder; 2005-04-27 at 02:44 PM.