Remote Control Help Needed
I don't know if this problem can be resolved or not, but I thought I would give it a try anyways. I had a remote control that worked fine up until about 3 weeks ago, it changes channels, controls volume, mute button works, guide button works, the only problem is it does not power on or off, I called Bell Fibe Tech support and they tried everything with me to see what the problem would be, I even changed the batteries on it, just to make sure they weren't the cause of this problem, so that told me they would send me a new one in the mail, 2 days later I got the new one, thing is this one controls the volume on the receiver and not the TV, so when I am controlling the sound it does not control the volume through the tv, it only volumes up to 25 and trust me some channels are already so low in volume that 25 does not do the job, Anyone know how to get this remote to control the TV volume??? any help would be greatly appreciated, I have reprogrammed over and over again and still nothing, it is persistent to control the volume on the receiver and not the TV sound. this remote is the one that the keys light up, and the Interactive Button is near the top and not at the bottom like my other remotes.