Should be activated almost immediately. If done by phone I usually stay on the line until I can see it (I'm on Rogers. I'm not sure if Fibe is as fast at activations, but a truck roll is no longer needed for digital services - one of the reasons for digital).
Yeah, normally you stay on the line and watch your TV as it's activated.
Something went wrong.
You're right. Called Bell and their documentation had the TMN/HBO/Crave update scheduled as the same time as the modem upgrade (on the weekend). She apologized for the misunderstanding and had us up & running within a minute....have to stay on top of these folks.
Had our modem upgraded a month or so ago. Took a week with 3 technicians stopping by to finally get it working and we were without TV/internet for 2 days.
Now yesterday everything shut down again. Technician showed up and played around for nearly 2 hours before determining the problem was at the central office...something to do with a secondary line. So far 2 days without TV/internet and they're telling us it could be another day
Everything was fine with Bell for a couple years until the 'upgrade'....strongly considering going back to Rogers. Can live without television....more of an inconvenience than anything BUT we depend on the internet for so many things.