This is my first time posting to a forum so hopefully I won't mess up!
I have had Fibe TV since Aug.3/10 and have had problems since day one.
1) When I watch recorded programs a 'Summary' menu pops up all by itself about 10 minutes into the program. I have to hit the 'Resume Play' option to get rid of the menu. I spoke with a Bell tech and he had me do a soft reboot of the PVR and that didn't help. I called again and they had me do a hard reboot of the PVR and a reboot of the modem as well - this didn't help. After 6 weeks of this happening multiple times every day and rebooting half a dozen times, I asked for a service call. The techs thought it might be the coax cables and so replaced them all and this didn't help. Next service call they replaced the PVR - this didn't help. I still have this problem. Has anybody else had this problem?
2) There is constant audio dropouts. Yesterday, the dropouts were so bad I couldn't watch the programs and am still having the problem today.
3) The picture pixelates or freezes quite frequently but the audio continues.
Every time I call Bell they want me to reboot something and this seems to be a band-aid rather than a fix.
Any help/suggestions would be appreciated.
Thanks.
I have had Fibe TV since Aug.3/10 and have had problems since day one.
1) When I watch recorded programs a 'Summary' menu pops up all by itself about 10 minutes into the program. I have to hit the 'Resume Play' option to get rid of the menu. I spoke with a Bell tech and he had me do a soft reboot of the PVR and that didn't help. I called again and they had me do a hard reboot of the PVR and a reboot of the modem as well - this didn't help. After 6 weeks of this happening multiple times every day and rebooting half a dozen times, I asked for a service call. The techs thought it might be the coax cables and so replaced them all and this didn't help. Next service call they replaced the PVR - this didn't help. I still have this problem. Has anybody else had this problem?
2) There is constant audio dropouts. Yesterday, the dropouts were so bad I couldn't watch the programs and am still having the problem today.
3) The picture pixelates or freezes quite frequently but the audio continues.
Every time I call Bell they want me to reboot something and this seems to be a band-aid rather than a fix.
Any help/suggestions would be appreciated.
Thanks.