PVR weekday schedule glitch
I tape a weekday, 1 hour program, everyday, Monday-Friday at 12 noon on channel 212. I set the schedule for any day around 12 p.m. first-run and rerun, 5 minutes extra recording time, and keep all episodes until I erase.
Up until about a month ago, I have had no problems with this scheduled recording. However, now the PVR won’t record the Thursday episodes. When I look at the series info schedule, all episodes are scheduled, except the Thursday episodes.
This does not happen with any other program scheduled for Thursday’s, including other weekly programs, nor does it seem to have happened to any other of my scheduled programs.
I have deleted the series, soft rebooted the PVR, hard rebooted the PVR, hard rebooted the modem and the PVR starting with the modem first, each time recreating the weekly schedule for the show, all with the same result. Nothing seems to work.
I have called Bell Fibe technical support, and did all the things listed above again. They were less then helpful or knowledgeable.
I suggested it is probably a software glitch/bug and is there any way to force the current OS to reinstall itself without losing my data. Do I have to wait until they auto update the software?
Has anyone had this problem and fixed it, or can suggest what else I might do. The PVR has a lot of stored shows on it and I am reluctant to return it because, as far as I know I can’t transfer shows between PVRs.