Launching Netflix on Optik TV
You can launch the Netflix app by:
- Pressing the apps/interactive button on your remote control and selecting Netflix, or
- Tuning to channel 422 and pressing OK to launch
A Netflix account is required to access the app.
To exit the Netflix app without signing out:
- Existing Netflix subscribers: Simply launch the app and enter your Netflix credentials to begin.
- New to Netflix: You may sign up for Netflix by visiting www.netflix.ca/telus or simply launch the app on Optik TV and sign up directly from your TV screen.
Press the “back” or “back/exit” button, navigate to "Exit Netflix" and press “OK”. This will return you to the channel you were previously watching.
To exit and sign out of Netflix:
When in the Netflix app and browsing through the Netflix library, press the “back” or “back/exit” button on your remote, then select the gear icon. Navigate to "sign out" and press “OK”.
Data consumption when using Netflix
Watching Netflix uses about 1 GB of data per hour for each stream of standard definition (SD) video, and up to 3 GB per hour for each stream of high definition (HD) video.
Adjusting the data usage settings within your Netflix account is the easiest way to control the amount of data used while watching Netflix. Data usage settings may only be changed from a computer, and will apply to all devices currently attached to your Netflix account. To adjust your data settings, please go to Netflix.ca.
For more information on Internet Usage and monthly allocations for your plan, please see Understanding your Internet usage
Setting Parental Controls (maturity levels)
You can control which profiles have access to certain maturity levels of Netflix content. Parental control settings may only be changed from a computer, and will apply to all devices currently attached to your Netflix account.
To set parental controls, go to Netflix.ca
Setting language preference
Setting your Netflix language preference for Optik TV can only be done on a computer, and on the Netflix website.
To change the language preference for Netflix, please go to Netflix.ca
and do so there. Once you sign back into the Netflix app on Optik TV, the newly-selected language preference will appear.
Please note that the language preference for Netflix is independent of the language that has been selected for your digital box.
Subtitles and alternate audio tracks
To enable subtitles (or to select a different audio track) while watching Netflix, press the down arrow button on your Optik TV remote. Then select “audio/subtitles” and press “enter” when you have chosen the desired audio or subtitles.