So about two months ago I ordered Optik TV + Internet (unaware of the XBox promo, but it actually worked out better for me in the long run, as I was an existing customer who'd originally called to cancel due to an offer Shaw gave me, which Telus matched) & got the rental free waived for a PVR and additional set top box as a loyalty thing. I had to call and make an appointment three separate times, as the world seemed to be conspiring against me with regards to actually getting my appointment set up (something about a blackout on setting up new appointments coupled with forgetting to call me back and then forgetting/not being able to set up the install on my "backup" date.) Frustrating, but worked out nicely for me in the end because I ended up with a $100 credit due to having wasted two Sundays waiting for all-day appointments. So I was pretty happy with that. (Side note: two days before I was told of this credit, I got the note in the mail re: the CRTC rebate and was planning on asking if there was any way I could be eligible for that $100 credit, but decided not to push my luck considering 1) I was cancelling my home phone as of this new install 2) I wasn't actually *buying* a box.
Then for Christmas my parents gave me an XBox 360, totally unexpected and awesome.
Now, I don't need to use my XBox as a set top box, since I've only got two TVs and already have STBs that I'm not paying for attached to each- seems silly to pay the $100 install + $5/mo licensing fee to set up my XBox as one (esp since I'd then have to move the PVR over to the TV in my room, since it's currently hooked up to the bigger TV in my living room. not that this would be complicated, just why do more work when I can just leave things as is?). All I want to do is be able to use the supposedly universal remote provided with my STBs with my XBox, so I can use it as a DVD player/media centre extender. There's a code in the remote guide for XBox, which I've tried programming to either the DVD or AUX buttons on my remote to no avail. Called tech support and after a three hour (!!!) wait due to a combination of wait times, dropped calls (downside of using a cell as a primary phone in an apartment building), and badly timed telemarketing calls from my credit card company trying to sell me insurance I don't need, was told that the code in the guide is only for the XBox that Telus sends out.
Meaning that where before I could use one remote to control my TV/PVR, I now have to use a total of three- one for the Optik service, one to switch inputs from Optik TV to the aux input my xbox is hooked up to (this is my original tv remote, the one the install tech told me I wouldn't need anymore since he programmed my Optik remote to control my TV as well. unfortunately the TV/Video button doesn't seem to want to co-operate, so original remote it is), and finally the XBox controller itself (this last would be fine if all I were doing was gaming, but with only one set of aux inputs on my ancient tv, it's now my primary DVD player as well as for my downloaded media off my PC).
Blah blah blah I can see a herd of teal deer approaching, long story short: *can* I program that remote to work with my XBox? Or would the only way I can get a remote that'll work with Optik TV *and* XBox be to set up an appoinment to get the XBox-as-PVR software installed, which involves paying for a service I don't actually need? Orrrrr... is there a third party remote that'll work with the Optik box *and* the XBox?
Honestly... all in all I've come out way ahead- a combination of a credit and rebate means nothing comes out of my pocket for four months, I didn't have to buy my PVR and second STB or pay anything for the rental, I'm not on a contract, and I'm only paying $30/mo for two months after my credit/rebate runs out and then $40/mo for the next six months for both TV *and* Internet... no idea what it'll go up to after but that's not something I'm too concerned with now as for the moment it's half of what I was paying before for Internet + landline that I never used. So if there's no way I can do away with extraneous remote controls it's definitely not the end of the world, but in a perfect world I'd have my setup the way I want it